Frequently Asked Questions
How does the free trial work?
Create a Craftybase trial account and you’ll have unlimited access to all of Craftybase’s features for 2 weeks. After this time, we’ll ask you to choose a plan to continue. If you decide not to subscribe at this point, no problems: your access will lapse and all data entered will be removed for you automatically.
What if I need more than 14 days to evaluate Craftybase?
No problems. We'll send out a reminder shortly before your trial is due to expire - just reply to our message and we'll be happy to add a couple of days for you.
Are there any set-up fees?
No, there are no set-up fees of any kind - all you pay are the monthly costs outlined above.
How do I pay after the trial?
We'll send you some instructions on how to subscribe near the end of your trial. We accept all major credit and debit cards and PayPal.
Am I locked into a contract?
No. Your Craftybase subscription is completely month-to-month. If you wish to cancel, you can do so instantly at any point in time.
Do I have to pay VAT?
If you live in an EU member state then we will apply VAT to your subscription payment. If you provide us with your VAT number then you can reverse charge your VAT through your tax authority.