Custom Implementation

Expert guidance to unlock the full potential of Craftybase

Get personalized setup assistance tailored to your unique business. Our implementation specialists will help you configure Craftybase to match your specific workflows, migrate your data, and ensure you're set up for long-term success.

View Growth plan →

Implementation customers

2-3x

Faster setup

More likely to succeed

$1,000

One-time fee

What's Included

Everything you need for a successful launch

Our implementation package is designed to get you up and running quickly while ensuring your setup is optimized for your specific business needs.

Dedicated Implementation Specialist: Work one-on-one with an expert who understands your industry. Get personalized guidance through video calls, email support, and custom training materials.
Workflow Configuration: We'll map your current processes and configure Craftybase to match exactly how you work. From recipes to production workflows, we've got you covered.
Data Migration Support: Moving from spreadsheets or another system? We'll help you import your materials, products, recipes, and historical data cleanly and accurately.
Integration Setup: Get hands-on help connecting your sales channels, QuickBooks, and other systems. We'll ensure your integrations are configured correctly from day one.
Team Training: Custom training sessions for you and your team. We'll make sure everyone knows how to use the features that matter most to your daily operations.
Ongoing Success Check-ins: Your relationship doesn't end after setup. We'll schedule follow-up calls to ensure you're getting the most out of Craftybase as your business grows.

What to Expect

Your implementation journey

A typical implementation takes 2-4 weeks, depending on your business complexity. Here's what you can expect along the way.

Week 1: Discovery & Setup

Kickoff call to understand your business
Workflow review and mapping
Initial account configuration
Material and product upload

Week 2: Configuration & Integration

Recipe and BOM setup
Sales channel integration
QuickBooks connection (if applicable)
Historical data import

Week 3: Training & Refinement

Team training sessions
Production workflow testing
Report customization
Batch/lot tracking setup

Week 4: Go Live & Support

Final review and adjustments
Go-live support
30-day check-in scheduled
Priority support handoff

Is This Right For You?

Custom implementation is ideal if you...

Have complex recipes or multi-level BOMs that need careful setup
Need to migrate significant historical data from spreadsheets or another system
Want to integrate multiple sales channels and accounting software
Have a team that needs to be trained on the system
Require compliance and traceability features to be properly configured
Value your time and want to get up and running quickly

Self-service is available too

Not ready for custom implementation? No problem. Our Business plan includes all the features you need, and our help center, video tutorials, and responsive support team are here to help you succeed on your own timeline.

View all plans →

Ready to get started?

Custom implementation is included with our Growth plan. Start your 14-day free trial and we'll reach out to schedule your kickoff call.

Start Growth trial → Talk to sales

No credit card required for trial. Implementation fee of $1,000 billed separately after kickoff.

Frequently asked questions

How long does implementation take?: Most implementations are completed within 2-4 weeks, depending on your business complexity and data migration needs. We'll work at your pace and accommodate your schedule.
What if I need more help after the implementation period?: Growth plan customers receive priority support ongoing, so you'll always have access to fast, expert help. We also schedule regular check-ins to ensure you're getting the most out of Craftybase.
Can I get implementation on a lower plan?: Custom implementation is exclusively available with our Growth plan. However, our Business plan includes all core features, and our support team and help center resources can guide you through self-service setup.
What happens during the kickoff call?: We'll learn about your business, discuss your goals, review your current workflows, and create a customized implementation plan. This typically takes 45-60 minutes and sets the foundation for a successful setup.
Is the $1,000 fee refundable?: The implementation fee is billed after your kickoff call. If for any reason you're not satisfied with our implementation service within the first week, we'll provide a full refund.